Hazel Valley Homes has partnered with Lula, a nationwide maintenance management company. For general work orders, please log into your portal and follow the prompts to submit a new maintenance request.
If you are experiencing a maintenance emergency please call (314) 310-3095 and and choose option 2 where you will be directed to a live agent.
If you are asked to leave a message and cannot speak to a member of the team directly, please provide the following information clearly:
Lula will listen to your message and send a vetted contractor to your home, should it be appropriate.
If you are in a critical emergency situation and need immediate help, please dial 911.
Hazel Valley Homes and our partners reserve the right to enter your unit without notice and without the resident present to address any emergency maintenance issues, even those not reported by a resident.
